Canvas Inclusion Practices
Workday appreciates that users have different abilities, and we strive to produce solutions that meet the needs of a diverse audience—including those with disabilities that use assistive technology to access digital content. By including and respecting diversity in our design process, we ensure that everyone can access the content they need.
We are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 A/AA in how users access and consume our content. The principles of the WCAG are a technology-neutral approach to ensure that users can find, access, and manipulate information reliably across a range of devices. Workday strives to ensure those principles are included in every step of our design process.
Accessibility efforts typically aim to serve users who may have an impairment affecting the following:
- Auditory Sense
- Motor Function
- Cognitive Ability
However, web accessibility is not limited to persons with permanent disabilities. Considering the needs of users with disabilities when designing makes the experience better and more robust for all users. For example, using colors that have sufficient contrast to background content is not only an aid to users with a visual impairment but also beneficial to everyone looking at a screen in bright daylight.
We continually improve our products and services in four key categories of accessibility:
Information and user-interface components must be presentable to users in ways they can sense.
- Example: Do users know that there is a button on the webpage?
Users must be able to operate the interface. The interface cannot require interaction that a user cannot perform.
- Example: Can users activate the button?
Users must be able to understand the information as well as the operation of the user interface. The content or operation cannot be beyond their understanding.
- Example: Does the button have a descriptive label? Is it clear to the user what will occur if they interact with the button?
Content must be robust enough that it can be interpreted reliably by a wide variety of assistive technologies. As technologies advance and browser and assistive technologies evolve, the content should remain accessible.
- Example: Does the button work reliably and predictably across broad range of devices?
More detail on these categories and on the rest of the guidelines can be found at Web Content Accessibility Guidelines (WCAG) 2.1
Accessibility is a multifaceted challenge that requires a variety of methods to ensure that all users can access content in a way that works for them.
As part of our process, Workday fosters understanding of the different experiences that users face. To do this, we:
- Promote human-centered design and usability for all
- Design products with POUR (perceivable, operable, understandable, and robust) principles in mind
- Work closely with all stakeholders, including our customer partners and end users
- Solicit feedback on features and functionality from a diverse range of people, including those with disabilities
- Host workshops facilitated by accessibility specialists
- Encourage use of our accessibility research and training lab
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